For Home Sweet Home, the day/night is scheduled solely for your pet(s). This means I have no other bookings besides yours. Therefore, I require at least 72 hours notice if you need to cancel your booking. For a canceled booking with less than 72 hours notice, you will be required to place a 50% deposit moving forward, along with paying a fee equal to 50% of your scheduled booking at the time of cancelling/rescheduling. This deposit will be collected when scheduling the next booking. Your deposit will go toward your services final bill. However, if you cancel less than 72 hours prior to your booking date, your deposit will not be refunded.
I will require a deposit equal to three nights of pet sitting in the selected accommodation during holiday periods (New Year’s Eve, New Years, Spring Break, Memorial Day, Labor Day, Fourth of July, Thanksgiving, Christmas Eve, or Christmas). Customers who cancel within 14 days of their scheduled date will forfeit this deposit.
There is no penalty for canceling or changing a reservation (subject to availability) as long as 14 days advance notice is provided. For non-peak periods, no deposit is required. Pet sitting charges are by the night. All services are paid through Time To Pet powered by STRIPE Inc.
Servicing San Antonio, Austin area, and Pflugerville.